Words of the Other

If you have spoken to another and your words did not help, it is proof you did not speak with him but with yourself. Your words may be the words you wanted to say, the words you believe, but they are not the words he needed to hear. If you would speak to him and speak his words, then certainly he would hear.

from the wisdom of the Lubavitcher Rebbe, Rabbi Menachem Schneerson, of righteous memory;
words and condensation by Tzvi Freeman.